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How an Aerospace Manufacturer Achieved ISO Audit Readiness and DoD-Grade Security with Titan Workspace Document Management System within Microsoft 365
Introduction
A leading aerospace and defense manufacturer, supplying precision components to Tier-1 aviation programs and working directly with the U.S. Department of Defense, needed a secure, compliant, and easy-to-adopt Document Management System inside Microsoft 365.
Although the organization invested heavily in SharePoint, its file management, permission control, and audit workflows remained highly inefficient and exposed the company to significant operational and security risks.
This success story explains how Titan Workspace DMS became the missing layer that transformed their Microsoft 365 and SharePoint environment into a fully compliant, audit-ready, and security-hardened document management platform tailored for aerospace and defense organizations.
The Challenge: SharePoint Was Powerful, But Too Complex for Daily Operations
1. End Users Needed Constant IT Support to Manage Files in SharePoint
The company relied on SharePoint for engineering documents, production records, quality files, supplier correspondence, and critical ISO/AS9100 documentation.
SharePoint’s complexity quickly became a major operational burden. Business users simply could not manage their files without IT stepping in. This led to an avalanche of support tickets. The result was predictable: Engineering, Quality, and Supply Chain teams were slowed dramatically, projects stalled, and the organization lost valuable time to basic file management issues instead of mission-critical aerospace work.
2. Misconfigured SharePoint Permissions Led to Accidental File Exposure
A major risk surfaced during internal compliance checks:
Confidential engineering files, supplier documents, and project records were unintentionally exposed to unauthorized users due to complicated SharePoint permission settings.
For a company handling DoD-controlled unclassified information (CUI) and ITAR-sensitive data, even a minor access issue was unacceptable.
3. Handling DoD and Classified Information Required Stronger Governance
The aerospace firm needed a system that aligned with:
DoD CUI handling rules
ISO 9001 and AS9100 document control clauses
NIST-based cybersecurity standards
SharePoint provided security, but not the structured governance, approval controls, or traceability needed for audit-heavy aerospace environments.
4. ISO and AS9100 Audits Were Long, Painful, and Evidence-Heavy
Audit teams spent weeks preparing for:
ISO 9001 document control audits
AS9100 engineering and production audits
Supplier audits
DoD compliance reviews
Since approvals and signatures were managed via email or manual processes, evidence was scattered, inconsistent, and hard to retrieve.
5. Audit Closures Took Longer Than Needed Due to Missing Approvals and Tracking
Auditors frequently requested proof of:
Document version history
Approver identity and signature
Policy acknowledgements
Change-control workflows
Without automated logs, the team often had to recreate evidence manually—delaying audit closure and impacting customer confidence.
The Solution: Titan Workspace DMS for Aerospace and Defense
The aerospace company deployed Titan Workspace DMS, a Microsoft 365-native Document Management and Compliance solution that sits on top of SharePoint and simplifies it for business users.
Titan Workspace required no custom development, no Power Apps, and no external hosting. All data stayed inside the company’s secure Microsoft 365 tenant, meeting DoD and aerospace security requirements.
How Titan Workspace Solved Each Pain Area
1. Organized and Structured File Management Across SharePoint
Titan introduced a purpose-built filing structure for aerospace operations for Engineering, Quality, R&D and Production.
Documents were indexed with metadata, making search and retrieval instant—even for large engineering datasets.
Business users no longer needed IT to manage folders or libraries. Productivity increased immediately.
2. Improved File Security and Elimination of Unauthorized Access
Titan’s simplified permission console allowed authorized managers—not IT—to control who could view, edit, or approve documents.
Role-based permissions ensured:
No unauthorized exposure
No misconfigured libraries
Full traceability of every access event
The company achieved zero accidental exposure incidents after implementation.
3. Simplified SharePoint Permission Management for Non-Technical Users
“Titan Workspace has completely transformed how we manage engineering and quality documents.
ISO audits are smoother, permissions are finally under control, and we now have total visibility into every approval and signature. This is the SharePoint experience we always wanted.”
— Director of Quality & Compliance, Aerospace Division
Conclusion
For aerospace and defense manufacturers that rely on Microsoft 365, Titan Workspace DMS delivers a secure, compliant, and user-friendly SharePoint experience tailored for regulated industries.
It strengthens governance, secures classified data, and makes ISO, AS9100, and DoD audits significantly easier.
Titan Workspace is the fastest way to turn SharePoint into a true aerospace-grade DMS—organized, secure, and fully audit-ready.
