By continuing to navigate on this website, you accept the use of cookies. For more information, please read our  Privacy Policy.


What is Communication?

Communication is the process of exchanging information, ideas, or thoughts through speaking, writing, or using some other medium. It involves a sender encoding a message and a receiver decoding that message. Effective communication requires that the sender and receiver have a shared understanding of the information being transmitted.

Business Applications

Businesses use communication in a variety of ways to achieve their goals. Some common examples include:

  • Marketing and advertising: Companies use communication to promote their products or services and reach potential customers.
  • Internal communication: Businesses use communication to share information and coordinate activities among employees, teams, and departments.
  • Customer service: Companies use communication to respond to customer inquiries, complaints, and feedback, in order to maintain positive relationships with customers.
  • Collaboration and teamwork: Businesses use communication to facilitate collaboration and teamwork among employees, partners, and other stakeholders.
  • Decision-making: Effective communication is crucial for making informed decisions, whether it is through meetings, conference calls, or other forms of collaboration.
  • Negotiation: Communication is key to successful negotiations, whether it is with customers, suppliers, or other partners.
  • Networking: Building and maintaining professional relationships is essential for many businesses, and effective communication is a key component of networking.
  • Crisis management: Businesses need to be able to communicate effectively during crisis situations in order to minimize damage and protect the company's reputation.

Your struggle with SharePoint ends here

Teams applications that make it work