Managing documentation is crucial for any organization. However, the sheer volume and constant updates of policies can lead to errors and chaos if not properly tracked. Automated policy management software ensures you always have the latest versions and can easily monitor employee acknowledgment and understanding.
In today’s fast-paced business environment, staying compliant and efficiently managing policies is paramount. With Titan Policy Management Software, specifically designed for SharePoint and M365, you can streamline your policy management process, ensuring that your organization stays ahead of the curve.
1. Policy Draft
Solution allows one or multiple stakeholders including subject matter experts to start drafting a policy. This could be a co-authoring same document wherein users can lock it if they do not want anyone else to modify it while some user is working on the draft document. System maintains versioning of the document. This solution eliminates the need for sharing documents through email.
2. Review
Submit the draft to the policy manager or a designated stakeholder(s) for a review. This is managed through an automated workflow that allows one or more stakeholders for review. Initiator can decide review steps and reviewers. Reviewers can have rights to either add comments against a document or edit the file depending upon the process.
3. Reviewer Feedback
Reviewer(s) can send the draft back to initiators for modifying that or approve it with or without editing it. There is an option to either edit the document (if reviewer has edit rights) or simply approve it with comments against that file.
4. Approval
Present the final draft to the executive team or the highest authority for approval. This could be one or multiple approvers. These stakeholders can also have rights to either add comments against a document or edit it and then approve it. Approvers can revert the document to either initiator or reviewer with comments.
5. Policy Distribution
Communicate the approved policy to all employees and post approved file in a policy repository that is accessible to employees. These are not editable, but employees can read then or download then if they have permissions. This file repository can part of an existing Intranet that is working independently. Additionally, Titan Workspace has a Policy repository page where all approved policies are posted as well.
6. Compliance (Acknowledgement/Attestation)
Acknowledgement from employees or stakeholders for a policy document along with its acknowledgement history. There is a dashboard available to policy management stakeholders to track which employees have still not read and accepted any policy. Automated reminders will go to employees asking them to read and accept the policy.
7. Policy Retention
Apply a date up to which a policy is valid.
8. Policy Revision
Workflow triggers a review process prior to the policy expiry date. This will notify all stakeholders that a policy is up for revision. This workflow can be scheduled as per number of days needed for revision process. Once revised policy is approved, it will update existing policy with latest copy with latest version. Old policy will be available as archived.
9. Notifications
System will send notifications at every step to relevant stakeholders.
Solution | Policy Management System |
Licensing | Software as a Service |
No. of Users | Unlimited per M365 Tenant |
No. of Policies | Unlimited |
No. of Approvals/Revisions | Unlimited |
No. of Departments | Unlimited |
Framework needed | SharePoint Online, Power Automate, M365 |
Solution Deployment | As a SharePoint solution within customer’s M365 tenant. Solution does not run from any third-party cloud. Client’s data is stored within their M365 cloud and inherits client’s tenant-level security. |
Department | Policies Managed (Examples) |
---|---|
Human Resources | Employee Handbooks, Employee Onboarding and Offboarding, Code of Conduct, Performance Management, Leave and Attendance, Employee Benefits and Compensation, Travel |
Legal and Finance | Compliance Policies, Financial Reporting Procedures, Contract Management, Risk Management, Internal Controls and Audits |
Quality | Quality Management System (QMS), Document Control Procedures, Non-conformance Management, Corrective and Preventive Actions (CAPA), Quality Assurance and Quality Control (QA/QC) Procedures |
Audit | Internal Audit Charter, Audit Planning and Scheduling, Audit Reporting and Documentation, Follow-up on Audit Findings, Risk Assessment and Management |
Procurement | Supplier Selection and Evaluation, Procurement Process, Purchase Order Management, Inventory Management, Supplier Relationship Management |
IT and Security | Information Security Policy, Data Backup and Recovery Procedures, Access Control and User Management, Incident Response and Reporting, Software Development Lifecycle (SDLC) Processes |
Operations | Standard Operating Procedures (SOPs), Operational Planning and Control, Production Scheduling, Maintenance Procedures, Health and Safety Policies, Environmental Management |
Sales and Marketing | Brand Guidelines, Sales Compliance, Sales Strategy and Planning, Customer Relationship Management (CRM), Marketing Campaign Management, Pricing and Discount Policies, Sales Reporting and Analytics |