Digital transformation is the process of using digital technologies to fundamentally change how an organization operates and delivers value to its customers. It involves the integration of digital technology into all aspects of a business, fundamentally changing how businesses operate and how they deliver value to customers. This can include the use of data analytics, automation, and the internet of things (IoT) to drive operational efficiency, as well as the use of digital technologies such as mobile, social media, and e-commerce to enhance customer engagement and experiences.
Business Benefits