IT Support Helpdesk Workflow

Streamline IT support and improve employee productivity with automated Helpdesk solution. Using Microsoft 365, Power Automate workflows, and SharePoint, employees can easily submit tickets for any IT issues, generating a unique ID to track status. The automated workflows update SharePoint lists, notifying technicians to promptly resolve requests while providing full visibility through user-friendly dashboards.

With transparent tracking and email alerts on ticket progress, you can monitor performance and response times. Reduce manual efforts and optimize IT operations with this seamless, integrated solution. Leveraging the power of Microsoft 365, Titan Workspace help transform IT support to boost satisfaction for your employees.